Ombudsman Punjab Coordinator Highlights Complaint Redressal System in Taunsa Sharif The Coordinator of the Ombudsman Punjab for District Taunsa and Kot Addu, Amir Khattak, addressed a press conference during his visit to the Taunsa Press Club, emphasizing the importance and effectiveness of the Ombudsman institution in resolving public complaints against government departments. He said that the Ombudsman office provides an easy and accessible platform for citizens to lodge complaints related to any government department. According to him, the process is very simple, as citizens can submit their complaints on plain paper without the need for any legal assistance or a lawyer. Amir Khattak explained that every complaint is taken seriously and is not closed until the issue of the complainant is fully resolved. He added that the Ombudsman Punjab ensures that most complaints are addressed within 90 days, providing timely relief to the public. He urged citizens to make use of this facility without hesitation and to report any issues they face with government departments so that they can receive prompt justice. He stressed that the institution is working to ensure transparency, accountability, and quick resolution of public grievances. The Coordinator further encouraged people to trust the system and said that the Ombudsman office is committed to protecting citizens’ rights and improving governance through effective complaint handling.